Services Questions
We service a wide variety of properties, including homes, apartments, offices, stores, commercial spaces and much more. Our services are customized to meet the specific needs of each client.
Booking a service with us is simple. You can get in touch via our website, phone, email or our social networks. Our team will be happy to discuss your needs, schedule a visit and set a convenient date for the cleaning.
We value the safety and health of our customers and the environment. We use a combination of quality cleaning products, including eco-friendly options and health-certified products. If you have specific preferences, we are open to discussing this.
Absolutely. All our professionals undergo rigorous background checks and training. We are also insured to guarantee our clients’ peace of mind. Your safety and the safety of your property are our priority.
Yes, our services are highly personalized. We understand that each client has specific needs, and we tailor our services to meet those needs. If there are areas that need special attention or specific services that you require, just let us know.
The frequency of deep cleaning depends on the environment, traffic and your preferences. Generally, we recommend a deep clean every three to six months to maintain a consistent level of hygiene and organization.
Yes, we bring our own cleaning equipment and products. Our professionals arrive fully equipped to carry out the cleaning service effectively.
For a complete and quality cleaning, our team will need to move some furniture taking care not to scratch the floor! But we will only do it with the authorization of the owner!
Our company is very concerned with the health and hygiene of our customers! That way, on the first visit at your residence we will take new cleaning cloths and use it only at your home! These cloths will be left at your home to be washed in your own machine for reuse by us in the next cleanings!
We work to publicize our work on our social network, so we ask permission from the owner of the property for filming and take photos!
Customer satisfaction is our priority. If you are not satisfied with any aspect of the service, please contact us within a reasonable time and we will do our best to resolve the situation to your satisfaction.
It will not always be the same team. However, you don’t need to worry, as we always have qualified and trained personnel for the specific tasks to be performed. It’s not always possible to have the same individuals
Terms, Conditions And Billing Questions
Welcome to Flawless Finish Cleaning! By booking our services, you agree to the following terms and conditions. Please read them carefully.
Flawless Finish Cleaning offers the following services:
– Recurring Cleaning Services
– Deep Cleaning
– Move In/Move Out Cleaning
– Post-Construction Cleaning
– All services must be booked in advance and confirmed via phone or email.
– Payment is due upon completion of services unless otherwise agreed upon in writing.
– We accept cash, check, credit/debit card, Venmo and Zelle.
Prices for our services vary based on the size of the property, the extent of the work required and other specific factors. We offer personalized quotes after an initial assessment.
We accept various forms of payment, including cash, check, credit/debit card, Venmo and Zelle. Payment details will be discussed when scheduling the service.
– Cancellations or rescheduling requests must be made at least 24 hours in advance.
– Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee of $75
– Flawless Finish Cleaning reserves the right to reschedule or cancel services in the event of emergencies or unforeseen circumstances.
– Clients must provide access to the property at the scheduled time. If access is not provided, the client may be charged a cancellation fee.
– We strive to provide high-quality cleaning services. If you are not satisfied with our work, please contact us within 24 hours, and we will address any concerns promptly.
– Flawless Finish Cleaning is fully insured. We take great care in handling your property, but we are not liable for pre-existing damages or for items that are fragile or of sentimental value.
– Clients are responsible for securing any valuable or delicate items before the cleaning service.
– Our team follows strict health and safety guidelines to ensure a safe cleaning environment.
– Please inform us of any potential hazards or special requirements before the cleaning service.
– All client information is kept confidential and used solely for the purpose of providing cleaning services.
– Flawless Finish Cleaning reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes prior to their next scheduled service.
By booking our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
For any questions or concerns, please contact us at:
– Phone: +1 (978) 587-4561
-Email: info@aplusservicescorp.com